GIM DiCom receives ISO certification
June 8, 2020
The GIM subsidiary GIM DiCom has received the ISO 20252:2019-02-15 certificate just one year after the start of its operations. Since 25 May, GIM DiCom has therefore carried the ISO seal of approval of the market research industry.
Within the scope of the certification, the entire research process with all facets of GIM DiCom's range of services was reviewed. As a subsidiary of GIM, GIM DiCom conducts representative population surveys with ADM samples, PoS and B2B surveys as well as customer satisfaction studies. The CATI unit currently comprises 150 and the F2F field 300 interviewers.
The international ISO standard 20252 is a central quality reference for market, opinion, and social research. It regulates, for example, requirements for quality management, data protection, processes of data collection, data management and reporting.
GIM was already ISO-certified in 2018. This seal of approval was also renewed on 25 May.
Would you like to learn more about the work of GIM DiCom? Click here (only available in German).