“Always on” has long been the norm. The platform economy, Industry 4.0, and the IoT are transforming business models—while customers expect seamless communication, stable prices, and the highest quality of service.

With customized, full-service market research (qualitative and quantitative) for the telecommunications and IT sectors, we show how needs and markets are evolving and what opportunities this creates.

At a glance:

• Research Areas and Methods
• What we offer you 

Would you like to know how we can help you?

Please use our contact form or schedule an appointment directly for an introductory meeting with our industry expert, Dr. Tomas Jerkovic.

Extensive experience: We work with a wide range of renowned German and international clients—from medium-sized companies to large corporations.

Wide range of methods: We offer all relevant quantitative and qualitative methods and develop customized solutions to address your specific needs.

Understanding of target audiences: We have extensive project experience across a wide variety of IT and telecommunications industries.

Expertise: With GIM direct, we can conduct non-anonymized (customer satisfaction) studies, such as analyses of router or app data as part of friendly user tests.

Partnership and Trust: We guarantee you expertise, efficiency, and guidance from the start through to the successful completion of your project.

Global Research: Our strong international network enables us to conduct high-quality studies in various countries.